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Banking

Banking

Banks today deliver a comprehensive suite of financial solutions to large corporations, mid-sized enterprises, SMEs, and retail clients. In addition to serving commercial customers, they also maintain key relationships with central and state government bodies, local authorities, and government-owned enterprises. Their core banking functions include deposits, loans, trade finance, forex services, bills discounting, fund transfers, remittances, retail banking, trust services, and treasury operations.

With increasing pressure to meet regulatory obligations, elevate service quality, and strengthen risk identification and management, EMC provides essential frameworks, tools, and advisory services to support financial institutions. In today’s volatile economic and regulatory landscape, our solutions help embed systems, processes, and values that safeguard both the institution and its customers. These standards foster transparency, reduce risk, boost operational efficiency, and provide a globally consistent language for the banking and financial services ecosystem.

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How ISO Standards Benefit Financial Institutions

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Optimize energy and resource consumption

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Ensure consistent quality in service delivery

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Enhance data protection and client confidence

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Align with global regulatory and legal frameworks

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Boost enterprise-wide performance

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Strengthen workplace health and safety

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Relevant ISO Standards for the Banking and Financial Sector

Expertise
  • ISO 9001 – Quality Management
  • ISO 14001 – Environmental Management
  • ISO 22301 – Business Continuity Management
  • ISO 37001 – Anti-Bribery Management
  • ISO 26000 – Social Responsibility Guidance
  • ISO 10001 – Customer Satisfaction – Code of Conduct
  • ISO 10002 – Customer Satisfaction – Complaints Handling
  • ISO 10004 – Customer Satisfaction – Monitoring and Measurement